Help and FAQ

Use the search, which is located in the header of the site.

• Write the name of the product or part of it to search, for example: chlorophyll, vitamins, etc.;
• After that, press the “Enter” key on your keyboard or the button “Find.”

If you don’t remember the name of the product or find it difficult to find it, ask a question to the online consultant; the question form is located in the lower right corner, or in the comment form at the bottom of this page, or Write to us by email [email protected] and we will send you direct links to the products you need.

To place an order:

• Go to the page of the product you need;
• Near the product photo, enter the required quantity of products and add them to the cart by clicking the “Add to Cart” button;
• Go to the cart by clicking on its icon at the top of the site;
• Fill out all the fields: first name, last name, full address, contact phone number. *Please note that if you do not have an NSP discount number, this field must be left blank;
• Select your delivery country in the drop-down list;
• Click the “Confirm order” button at the bottom of the page;
• A copy of your order will be sent to your email.

In Europe, only "Door to Door" delivery is possible. Pickup is possible exclusively in 2 cities: Warsaw (Poland) and Telford (England), where the company’s offices are located.

Prices may vary. This is due to the fact that prices are set by offices depending on the exchange rate on the day of purchase.

Unfortunately, there are no installment plans. The conditions for receiving a 20% discount and a discount number are common to everyone, and are described on this page.

To receive a 20% discount, you do not need to take any additional actions - just place an order for an amount of $41 or more. Your order will be automatically calculated with a discount, you will be able to see this information in the cart. In the future, you can purchase any quantity of products you need for $6, $25, $138... or not purchase at all - the discount will remain yours!

After processing your order, you will receive information about your personal discount number by email.

The site also has a “Discount Calculator”, which shows how much is left before receiving the discount.

Using the discount number issued on our website, you can buy products in all official Nature's Sunshine Producs stores in the CIS countries, Europe and other countries. You can find out whether there is a company office or delivery option in the desired city or country using the contacts listed at the top of the site.

Delivery "To your door" is carried out only on weekdays.

If you received a discount number after ordering on our website, then you can use it for further purchases.

If you did not issue a discount number on our website, please contact to the person who helped you make it and he will tell you where you can purchase the products so that you can receive bonuses.

All products are licensed and certified according to all the rules of the country where they are presented (we operate in more than 35 countries around the world). More information about quality can be found on this page.

If you are a client of our online store, you can send your questions to us by email [email protected].

If you have a discount NSP number (partnership agreement), which was not issued by us, you can ask your questions in the comments under the product you are interested in (registration on the site is NOT required).